Trust Centre

How DigitalZeg protects your data, systems and AI.

Security and data protection are built into how we work. This page explains our practices, suppliers and certifications in one place.

Draft: confirm each commitment and fill in the bracketed details before launch.

In place

UK GDPR by design

Data minimisation, clear retention rules and a data map for every project.

In place

UK and EU hosting

Client data hosted in UK or EU regions by default.

In place

Encryption

Data encrypted in transit (TLS 1.2+) and at rest on all hosted systems.

In place

Access control

Multi-factor authentication and least-privilege access on all accounts.

In place

AI safeguards

Human review, evaluation suites and no training on client data.

In place

Incident response

Clients notified promptly of any incident affecting their data.

AI safeguards

Responsible AI, in practice.

Your data stays yours

We use AI providers' business terms, where client data is not used to train models.

Humans in the loop

AI that affects customers, money or personal data has a human review step.

Tested before launch

Every AI feature passes an evaluation suite and is re-tested after changes.

Attack-tested

AI tools are tested against prompt injection and data leakage.

Certifications & registrations

Where we stand today.

ICO registrationIn progress

Registration number: [ZA000000]

Cyber EssentialsPlanned

UK government-backed security certification.

Companies HouseTo confirm

Company no. [00000000]

Suppliers

Who processes data on our behalf.

SupplierPurposeLocation
[Hosting provider]Website and application hosting[UK / EU]
[Email provider]Business email[Region]
[Form service]Contact form delivery[Region]
[AI provider]AI features in client projects, under business terms[Region]
Documents on request

For your procurement team

  • Data processing agreement (DPA)
  • Completed security questionnaires
  • Information security summary
Request documents
Responsible disclosure

Found a security issue?

Please report it privately to security@digitalzeg.com. We'll acknowledge it within two working days and keep you updated until it's resolved.